Since 2012, Lucky 31 casino has developed into a medium-sized brand that serves the requirements of numerous players. In our Lucky 31 casino review, we discuss how it accomplishes this with its 800 games, multilingual website, low wagering requirements, and more.
A summary of Lucky 31 Casino
Lucky 31 is a medium-sized casino that opened in 2012 and is owned by the MTM Corporation. Its name references the renowned Lucky 31 wager, which is occasionally used in horse racing. This wager involves five single wagers, ten double wagers, ten treble wagers, five four-fold wagers, and five five-fold wagers. When writing our Lucky 31 casino review, we wanted to determine whether or not this casino is trustworthy, secure, and enjoyable. The first thing we learned about the brand was that, like any other casino of its type and magnitude, it has hundreds of games – more than 800. These casino games are separated into video slots, jackpot games, table games, and live dealer games. There are also generous casino promotions and incentives, as well as a VIP club for the most devoted players.
The website is easily navigable and available in five languages: English, French, German, Portuguese, and Finnish. When it comes to making deposits, participants can utilize debit cards, eWallets, and Paysafecard. All of this is presented on a website that is licensed to operate by Curacao eGaming, and the parent company is licensed and regulated by Curacaoan law. This is perfectly secure in our opinion, though we will discuss the significance of possessing such a license later on. In the interim, our Lucky 31 casino review makes a straightforward assertion. Lucky 31 is a highly recommended casino to visit due to its extensive gambling options and well-designed website. However, bear in mind that customer service is not available around the clock and that the site does not accept players from the United States.
How to Register for Lucky 31
Like the majority of online casinos, Lucky 31 has realized the importance of making the registration process as quick and easy as feasible. In fact, the two-step procedure will not take more than a few minutes. Here is the procedure.
Step 1: Click the oversized red ‘Open an account’ icon. This can be found to the right of the light gray ‘Login’ button in the upper right corner of the page.
Step 2: Complete the initial form. Here, you must select your gender (only male and female are available), as well as provide your email address, preferred password (twice), first and last name, and date of birth (dd/mm/yyyy). Click the dark gray ‘Continue’ icon when you are finished.
Step 3 will then transport you to the second page, where you must enter additional personal information. Your address, city, and zip code will go in the first three fields. Next, select your favored currency and country of residence from the respective drop-down menus. Select your country’s prefix and then input your mobile number. There is also a link to the terms and conditions on this page. Please note that by selecting “Register,” you agree to the terms of the document, so please take the time to read it.
Before you can begin gambling, you will be required to make your initial deposit. Once you do so, your welcome incentive will be granted automatically. If you wish to utilize it, you must activate it through the Bonus Menu within three days of making your initial deposit.
Review of Lucky 31 Casino’s Bonuses
During our Lucky 31 casino review, we discovered that the site offers a satisfactory number of incentives. Nonetheless, they are not particularly remarkable. Below, we examine the various incentives you can take advantage of.
Welcome Benefit
The welcome incentive at Lucky 31 consists of two bonus matches. The first one will match your initial deposit up to a certain quantity. The second match will equal 31% of your second deposit. The incentive money, which is available in euros (EUR), Australian dollars (AUD), and New Zealand dollars (NZD), must be wagered 30 times before any winnings can be withdrawn. There are minimum and maximum deposit requirements.
There are two additional points worth mentioning. Initially, players receive the incentive upon making their first deposit, but it must be activated through the incentive Menu within three days of making the deposit. The following nations are ineligible for the bonus: Albania, Armenia, Belarus, Brazil, Bulgaria, China, Croatia, Georgia, Hungary, Indonesia, Kazakhstan, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Myanmar, Norway, the Netherlands Antilles, Philippines, Poland, Romania, Serbia, Turkey, Ukraine, and the United States.
Other Benefits
Lucky 31 offers neither cashback nor rollover bonuses. It does, however, provide periodic deals. One such promotion is the Pot of Gold Weekends, during which registered players are invited to locate the hidden pot of gold in one of a variety of slot games. Visit the Promotions page on the website for a complete list as well as periodic offers (their Christmas deals are typically excellent).
VIP Club
Joining Lucky 31’s VIP Club is contingent on your loyalty and frequency of play. Members are selected at the discretion of the brand, and there are four tiers with progressively superior benefits. Included are a higher weekly withdrawal limit, weekly cashback, a weekly reload incentive, exclusive offers, and account manager services.
Review of Lucky 31 Casino: Games & Software
When it comes to activities, our review of the Lucky 31 casino revealed that the brand excels on multiple fronts. The games sections contain over 800 diverse titles, including slots, rewards, live dealer casino games, and table games. NetEnt, Yggdrasil, Red Tiger, Betsoft, and Play’n GO, among others, are some of the world’s leading game developers.
Slots
Whether you’re searching for classic, branded, or Megaways slots for real money, you’re sure to find them here. Adventure, pirate, Egyptian antiquity, and mystery slots are just a few of the available themes. Numerous software developers, including iSoftBet, Nolimit City, Playson, Quickspin, and Pragmatic Play, have provided games for this site.
Jackpot Slots
There are a little more than 20 titles to choose from, which is a much lesser selection than the standard slot machines. Nevertheless, the games are developed by reputable companies such as NetEnt, Betsoft, and Yggdrasil, and they offer the opportunity to win a portion of a massive jackpot.
Table Games
Although we have placed them in a single section, Lucky 31 has three sections dedicated to this topic.
The first is the Blackjack game, in which there are numerous variants created by Evolution Gaming, EvoPlay, LuckyStreak, and Betsoft.
The second slot is reserved for Roulette. Numerous options (including live roulette) are provided by Authentic Gaming, RNG, Relax Gaming, and Evolution Gaming, among others.
The third category includes Craps, Pai Gow, Dice, Dragon Tiger, Baccarat, Texas Hold’Em, and Caribbean Stud Poker. Again, these are all created by reputable developers such as Evolution Gaming, Betsoft, Bgaming, NetEnt, and Red Tiger.
Live Blackjack, Craps, Roulette, Baccarat, Sic Bo, and Dragon Tiger are a few of the live casino activities offered at Lucky 31. Deal or No Deal Live, Monopoly Live, Crazy Time, and Football Studio Live are among the Live Game Shows that make an appearance. Regarding these games in other languages, the only one we came across that was not in English was the German Roulette.
Lucky 31 Mobile Casino Review
While Lucky 31 does not have a dedicated app, we found the website to be highly optimized during our review of the casino. The site is easily navigable on both iPhone and Android mobile devices, as well as tablets, and contains all the games available on the primary website. The bonuses remain unchanged, whereas the green bubble in the bottom right corner makes it simpler to contact customer service. Overall, the Lucky 31 mobile casino provides a quick and enjoyable experience for mobile casino game players.
Review of Lucky 31 Casino Payment Options
The lack of a Banking or Payment Methods page, as well as their omission from the Frequently Asked Questions section, is a significant annoyance at Lucky 31 Casino. Therefore, it is extremely difficult for users seeking to sign up to determine whether or not their preferred payment method is available in their country. Throughout our Lucky 31 casino review, we came across a number of approved payment methods. These include Visa and Mastercard debit cards, eWallets such as Neteller, Entropay, and Skrill, and the Paysafecard. Obviously, not all of these can be utilized in every country or for both deposits and withdrawals.
Support Services at Lucky 31
We have never felt the need for 24/7 customer support as participants. Given that there is a reasonable window of time during the day to interact with customer support and that they are responsive, this is sufficient. Even so, this may be an issue for high rollers; however, a dedicated VIP agent would address this problem.
If you wish to contact Lucky 31’s customer service, there are three options available.
The live chat feature is accessible Monday through Friday from 10 a.m. to 12 a.m. CET, and on Saturday and Sunday from 10 a.m. to 11 p.m.
However, the email function is reportedly available 24/7. You can submit an email to support@lucky31.com; however, a response may take up to two hours.
The phone function (+356 2778 0146) is also available, but the business hours are not specified.
During our review of the Lucky 31 casino, we discovered that the customer service agents are friendly and eager to respond to any inquiries as quickly as feasible. It is also available in all languages supported by the brand. Lastly, if you have a query regarding deposits, withdrawals, or the general service, the FAQ section is adequate and may help you resolve your issue.
Chat: 24/7 Live conversation available Phone: Phone is not available
Security and Safety at Lucky 31 Casino
Lucky 31 prioritizes security, so there is no cause for concern when using the website. This begins with the site’s SSL encryption, which prevents unauthorized third parties from accessing your information or any data transferred between you and the casino, or vice versa. Second, the site prioritizes secure gambling to the point of not offering a welcome bonus with excessive wagering requirements.
The only potential issue for some participants is that the casino’s license is issued from Curacao. While it is simpler and quicker to obtain than, say, a license from the United Kingdom, Malta, or Gibraltar, it is still a relatively secure license. In addition, the site’s association with industry leaders such as Evolution Gaming and NetEnt is a further endorsement. From our perspective, Lucky 31 is a secure and reputable online casino.
Our Verdict: The Lucky 31 Casino is a Wonderful Medium-Sized Casino
As we worked on our Lucky 31 casino review, it became evident that Lucky 31 is an excellent casino that strives to satisfy its players. With more than 800 activities, there is something for everyone. Its website is well-designed, as it is simple to navigate and available in five languages. And its incentive is modest but fair, with modest wagering requirements. Lucky 31 is a wonderful medium-sized casino that you should add to your list, especially if you’re searching for a new ‘home’ to play your favorite casino games.